| Facilitation of 9 Regional Discussion Forums for the National Respite for Carers programs (2009-10) - Commonwealth Respite and Carelink Centres (Central West, Illawarra, Southern Highlands, Far West, Orana, Central Coast, Hunter and New England). |
| Development and facilitation of workshop on "How to Negotiate a Service Contract" (2009) - Baptist Community Services |
| (Ongoing) Training Courses: (since 2003) - Documentation in Community Care
- Managing a Community Care Service
- (Community Care) Standards in Action
- Aged & Community Services Association of NSW & ACT (ACS) |
| Development of Train the Trainer Package & delivery of education for Community Care Common Operating Procedures (2009) - Uniting Care Ageing NSW & ACT |
| Development of Community Care Common Operating Procedures (2009) - Uniting Care Ageing NSW & ACT |
| Development of business requirements for Information System replacement (2008-09) - NSW Commonwealth Carer Respite Centres. |
| 2008-09 Aged Care Approvals Round Workshop (2008) - KinCare Community Services (received the highest number of places in NSW in the 2008-09 ACAR Round) |
| Development of a UC Ageing Community Care Operating Model (2007-08) - Uniting Care Ageing NSW & ACT |
| Development of Training Package & delivery of education in the Australian Community Care Needs Assessment & Carer Eligibility Needs Assessment (ACCNA & CENA) - (2008) - Uniting Care Ageing NSW & ACT |
| Development of Training modules & delivery of education in “Essential of Service Coordination: HACC & Packaged Care Services” (2008) - Baptist Community Services |
| Community Aged Care Compliance Audit (2008) - KinCare Community Services |
| Aged Care Approvals Round Preparation Workshops (2008) - (Several providers) |
| Development of a Community Care Implementation Guide (2007-08) - Ku-ring-gai Older Persons Welfare Association (KOPWA) |
| Development of Community Care Service Policies (2007) - Narellan Congregational Community Services |
| Facilitation of Community Consultation (2007) - Tweed Heads Council, in partnership with Hayter Bray Consultants |
